Welcome™ is the first and the only solution that puts brands and retailers in a single conversation with consumers across every touchpoint.

Shopping is broken.  Many retailers and brands are overwhelmed by the exponentially expanding assortments, conflicting product information, an often unreliable perception of reviews, multiple buying options, and consumers who want to buy their way.

This is why we have built the Welcome™ Conversation Platform to connect experts with consumers across the buying experience, dramatically improving the acquisition and engagement of customers. 

For the first time, brands and retailers can literally stand with consumers as they purchase. Imagine the product improvements, buying experience improvements, and opportunities to upsell and increase loyalty, let alone post-purchase support.

Our People

Our passion today is driven by our people. We push the boundaries together, we have your back, we pledge to give back within our communities and we always follow the golden rule.  Together we are innovating, creating jobs, reducing costs and making shopping a beautiful experience for everybody. Go ahead, join us.



Dan Herman
President and Co-founder

Waqas Hussain
CTO and Co-founder

Matt Wild
CA and Co-founder


Investors and Industry Advisors

Today, Welcome is venture-backed by the early investors of Twitter, Uber, Google, and Pinterest.

Like us, our investors and advisors believe that combining technology with the human touch will help shape the future of retail; by restoring instant gratification for consumers, brands, and retailers.

Bryan Eisenberg
Managing Partner
Eisenberg Holdings

Dave Knox
Rockfish (WPP)

Dave Fall
SVP of Operations

Michael Lazerow
Buddy Media

Deena Ghazarian
Former SVP Global Sales
Monster Products Inc.

Emil Michael
SVP of Business

Patrick Keane

Peter Hershberg
Reprise Media
(acq. Interpublic Group)

Scott Silverman
Former Executive Director
Shop.org (NRF)

Michael Scharff
Former SVP
Toys R Us


How to find us