Welcome™ products are designed to drive customer acquisition and engagement by making expertise available, wherever it is, to consumers, wherever they are. The Welcome™ Conversation Platform combined with products for each channel of engagement provide solutions for continuously connecting with consumers across website, mobile, SMS, in-store, digital, and offline touchpoints.

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Welcome™ Conversation Platform

The platform connects experts to consumers across the buying experience, dramatically improving the acquisition and engagement of customers. The platform integrates with existing systems at both brand and retailer and provides consumer intelligence to optimize the buying experience. All Welcome products plug into the platform to provide specific engagement to acquire customers.